半岛平台

ZHEJIANG ZHEKE INSTRUCTIONS COMPANY

Zhejiang Zheke Instrument Equipment Co., Ltd. has a professional after-sales service team with comprehensive technology and rich experience, committed to ensuring the smooth operation of your laboratory instruments! The team members have all received professional technical training and have rich experience in using professional instruments to better help you optimize instrument performance, minimize daily costs, and minimize downtime.

We can provide you with the following services to meet your different needs.

Warranty Service Plan

The best quality service plan, proactive and preventive maintenance, enjoys the priority of maintenance services.

1. During the warranty period, any quality problems within the scope of normal use will be repaired free of charge after being checked and confirmed by the company. After the warranty period ends, the company will be responsible for the lifetime maintenance of the product and provide paid services.

2. During the warranty period, our company shall provide free technical service and maintenance for various failures caused by the defects of the equipment itself.

Training Services

Training courses at different stages, mastering operation and daily maintenance, and improving analytical method development capabilities.

Instrument relocation service

Disassembly, assembly and debugging of the instrument, professional guidance, reduce the risk of instrument damage, and maintain the normal state of the instrument.

After-sales service

1 During the entire service life of the equipment, the company shall ensure the normal use of the equipment. Respond within 24 hours after receiving the user's maintenance request. Faulty instruments can be repaired at home, reported at home, and debugged and installed after repairs, including instrument spare parts, to maximize the convenience of instrument users.

2 Customers purchase consumables at preferential prices to ensure the perennial supply of spare parts and consumables.